Terms and Conditions

Last updated: 3 March 2026

1. Introduction

These Terms and Conditions ("Terms") govern your access to and use of the social gaming entertainment platform operated at PacificJackpotHarbour.com (the "Platform"), provided by Pacific Jackpot Harbour ("Pacific Jackpot Harbour", "we", "us" or "our").

By using the Platform, you agree to these Terms and our Privacy Policy. If you do not agree, you must not use the Platform.

2. About Pacific Jackpot Harbour

Pacific Jackpot Harbour is an interactive social casino website offering free-to-play slot-style games designed for entertainment audiences in New Zealand. Players can collect virtual coins, unlock achievements, and take part in leaderboard competitions that create friendly rivalry.

Pacific Jackpot Harbour
82 Lambton Quay
Wellington 6011
New Zealand
Email: support@PacificJackpotHarbour.com

3. Eligibility

  • You must be at least 18 years old or the age of majority in your jurisdiction.
  • You represent that you have legal capacity to accept these Terms.
  • You are responsible for ensuring your use of the Platform is lawful where you live.

4. Free-Play Social Casino – No Real-Money Gambling

  • The Platform is a free-play social entertainment service.
  • No real-money wagering, deposits, or cash withdrawals are supported.
  • Virtual coins and digital items have no real-world monetary value and cannot be redeemed for cash.
  • Game results do not simulate or predict real-money gambling outcomes.

5. Accounts and Security

You may need to create an account to access various features. You agree to provide accurate registration information, keep your login details confidential, and promptly notify us of any unauthorised access.

6. Virtual Coins and Digital Items

Virtual coins, badges, and other digital items ("Virtual Items") are granted for use within the Platform only. They are not legal tender, not property, and have no cash value. We may modify how Virtual Items are earned, spent, or used as part of updates or events.

7. Acceptable Use

You agree not to:

  • use the Platform for unlawful, harmful, or fraudulent activities;
  • harass, threaten, or abuse other users or staff;
  • cheat, exploit bugs, or use bots, scripts, or automation tools;
  • circumvent or interfere with security or platform operations;
  • sell or transfer accounts or Virtual Items outside mechanisms we authorise;
  • post illegal, infringing, or inappropriate content.

8. Community Features and User Content

Community leaderboards and challenges allow score comparison and friendly competition. You are responsible for any content you submit. By posting content, you grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce, and display that content in connection with the Platform.

9. Intellectual Property

All intellectual property rights in the Platform, including games, artwork, branding, and text, are owned by Pacific Jackpot Harbour or its licensors. You may not copy or reuse content except as permitted by these Terms or applicable law.

10. Availability and Changes

We may change, update, suspend, or discontinue all or part of the Platform at any time. We do not guarantee continuous or error-free operation.

11. Suspension and Termination

We may suspend or terminate access for violations of these Terms, harmful behavior, or legal requirements. Upon termination, you may lose access to your account and Virtual Items, without compensation.

12. Disclaimers

The Platform is provided "as is" and "as available" to the fullest extent permitted by law, without any warranties of specific results or levels of success.

13. Limitation of Liability

To the extent permitted by law, Pacific Jackpot Harbour and its affiliates are not liable for indirect, incidental, or consequential damages, or for lost profits, data, or goodwill, arising from or in connection with your use of the Platform.

14. Indemnity

You agree to indemnify and hold harmless Pacific Jackpot Harbour and its affiliates from claims, losses, or expenses arising from your breach of these Terms or misuse of the Platform.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of New Zealand. You agree to the non-exclusive jurisdiction of the courts of New Zealand regarding disputes related to the Platform.

16. Responsible Use

The Platform is designed for casual entertainment and community engagement. If your gameplay affects your wellbeing, we encourage breaks and, where appropriate, seeking support.

17. Changes to these Terms

We may update these Terms from time to time. Continued use of the Platform after changes take effect constitutes acceptance of the updated Terms.

18. Contact Us

Pacific Jackpot Harbour
82 Lambton Quay
Wellington 6011
New Zealand
Email: support@PacificJackpotHarbour.com